Terms of service

Last updated: August 26, 2026

These Terms of Service (“Terms”) govern your use of the Lunere website and your purchase of products from Lunere Skincare LLC. By accessing the website or placing an order, you agree to these Terms.

Online Store Terms

You may use this website only for lawful purposes. You may not use the site, its content, or our services in a way that violates applicable law, infringes the rights of others, interferes with the operation or security of the site, or attempts to gain unauthorized access to systems or data.

Products and Information

We make reasonable efforts to display and describe our products accurately. Because products are handcrafted and contain natural ingredients, minor variations in appearance, color, scent, or texture may occur. Product photographs and colors may also appear differently depending on your device or display.

We may change product descriptions, ingredients, packaging, prices, promotions, or availability from time to time. We reserve the right to limit quantities or discontinue products.

Skincare and Wellness Information

Information on our website is provided for general informational purposes and is not medical advice. Lunere products are cosmetic skincare products and are not intended to diagnose, treat, cure, or prevent disease. Individual skin sensitivities and reactions can vary. Review ingredient information before use, discontinue use if irritation occurs, and consult an appropriate healthcare professional regarding medical conditions, allergies, pregnancy, medications, or other health concerns.

Orders, Pricing, and Payment

We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in cases of suspected fraud, pricing or inventory errors, misuse of promotions, or other order irregularities. If we cancel an order after payment has been captured, we will issue an appropriate refund.

Prices, discounts, taxes, and shipping charges are shown as applicable during checkout. You agree to provide current and accurate billing, payment, and contact information.

Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy, which is incorporated into these Terms by reference.

Intellectual Property

The Lunere name, Lunere® branding, logos, product names, website text, photographs, graphics, designs, and other content are owned by or licensed to Lunere Skincare LLC and are protected by applicable intellectual-property laws. You may not reproduce, distribute, modify, sell, or commercially exploit our content without permission, except as permitted by law.

Third-Party Tools and Links

The website may use or link to third-party services. Lunere does not control all third-party services and is not responsible for their content, availability, terms, privacy practices, or performance. Your use of a third-party service may be subject to separate terms.

Disclaimer of Warranties

To the fullest extent permitted by law, the website and its content are provided on an “as is” and “as available” basis. We do not guarantee that the website will always be uninterrupted, error-free, or completely secure. Nothing in these Terms excludes warranties or rights that cannot legally be excluded.

Limitation of Liability

To the fullest extent permitted by applicable law, Lunere Skincare LLC and its owners, officers, employees, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or products. This limitation does not apply where liability cannot legally be limited or excluded.

Indemnification

To the extent permitted by law, you agree to indemnify and hold Lunere Skincare LLC harmless from claims, losses, liabilities, and reasonable costs arising from your unlawful misuse of the website, your violation of these Terms, or your infringement of another person’s rights.

Governing Law

These Terms are governed by the laws of the State of Utah, without regard to conflict-of-law principles, except where applicable consumer law requires otherwise.

Changes to These Terms

We may update these Terms from time to time by posting a revised version on the website. The “Last updated” date will identify the most recent version.

Contact

Questions about these Terms may be sent to support@lunere.com.